làm cho bài đăng này được yêu thíchHCMC - LOOKING FOR CALL CENTER OFFICER (Ho Chi Minh)ẩn bài đăng này
loại việc làm: toàn thời gian lương thưởng: Competitive
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Position: CALL CENTER OFFICER
Location: 7th, 8th &9th Floors, BlueSky Tower, No. 1 Bach Dang Street, Ward 2, Tan Binh District, Ho Chi Minh city
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ request, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships with all clients
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
. Above market remuneration
. Employee wellness benefits (kids creche, yoga classes, large dedicated staff social)
. Excellent opportunity to advance to senior management position
• Private comprehensive health care.
. Company activities, company trip, team building.
. 15 leave days per year
- Bachelor degree
- At least 1 year of experience in call center position or hands-on experience handling customer inquiries over the phone.
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively